Refund policy

If an item is damaged, wrong, missing or has a quality concern, contact hello@eatbetterday.ca within 48 hours of delivery. Include your order number, a short description and, where helpful, photos so our team can investigate quickly.

After reviewing the order, BetterDay may offer an account credit, replacement or refund to the original payment method, as appropriate to the issue. If a refund is issued, the time it appears on your statement depends on your payment provider.

You can adjust, skip or cancel an eligible weekly order before the current cutoff shown in your account or checkout. After that cutoff, meals may already be purchased or prepared and we cannot guarantee a cancellation or refund. Please still contact us promptly so we can review your situation.

If your order has not arrived as expected, contact us as soon as possible. We will investigate the delivery and work with you on an appropriate resolution.

This policy does not limit rights you may have under applicable law. For refund help, contact hello@eatbetterday.ca or (403) 371-2258.